![]() ![]() There are 2 main methods for getting the data and/or actions from the user to the Chatbot for processing - pull and webhooks. Microsoft Teams also utilizes Adaptive Cards, whereas Slack provides Block Kit. 3 With Webex Teams, this type of Chatbot is built with Buttons and Cards (example below), based upon the Microsoft Adaptive Cards specification. Menu/button-based - The latest Chatbots now provide dialog inputs and other interactive elements as opposed to text commands.For the scope of this article, this is the type of Chatbot we will be building. Text-based - Bots are created to accept a text command, execute a command and then return the result back to the user.When it comes to Chatbots, there are two main types - text-based and menu/button-based: 1 This is achieved via a Chatbot that is integrated with your chat platform (such as Webex Teams, Microsoft Teams or Slack) and configured to execute various actions upon commands or actions submitted by the user.īy bringing your tools into your conversations and using a Chatbot modified to work with key plugins and scripts, teams can automate tasks, collaborate more, and to work faster and more efficiently. In this article, we will answer these questions and also get hands-on with building a Chatbot within the collaboration platform Webex Teams.ĬhatOps, a term originally coined by the folks at Github, is all about conversation-driven operations. To join a team, a moderator must add you to it.By now I’m sure most of you would have heard the terms ChatOps and Chatbots.įor many of you these terms may be new, and if not you may be wondering how to get started. That something can involve many activities, or could be subprojects happening at the same time. ![]() Teams are great for a consistent group of people who are going to be working on something for a long time. Teams help you keep everything organized by putting multiple spaces under a common theme. If your original intention changes and that project outgrows its original purpose, you can create a team and then move a space into a team. If you change your mind, you can make a public space private again at any time. Anyone in your organization can find a public space that you create. Public spaces are different from other spaces, as they aren't tied to a specific team. ![]() Discover, join or create public spaces and connect with people with similar interests, or keep up with the latest news. Public spaces are spaces created within your organization which are easily discoverable. Then, only you can add people to the space, and you get other privileges like being able to delete people's messages or files. But if you need more control over who's joining, you can make yourself a moderator of a space. Spaces start out unmoderated, which means anyone can do things like add or remove people, or change the name and picture. You can join a space when someone who's already in the space adds you to it. You could also hear these referred to as standalone spaces. You come together to handle this thing (which can be something quick or long term), but the focus is more narrow and specific. Spaces work well for a group of people working on a specific topic. The conversation that you started remains between the two of you, and you can't add other people to the conversation later. You send a message directly to one person. ![]()
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